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IT Support & Maintenance
Downtime is not an option for businesses that are increasingly dependent on technology. We know that managing and maintaning desktops, network infrastructure, and servers has become business critical and beyond the scope of internal resources. You can't afford to run the risk of system failures that impact on productivity and cost companies money.
Our 24x7 compliant IT Support and Maintenance Service offers multiple and variable options to meet these challenges, which can be provided independently or as part of a Total Managed Service.
The Challenge
IT has become an intregal part of every company's landscape and in order to maximise this investment, networks, printers, PCs, and peripherals are required to function continuously.
A well maintained enterprise ensures that user downtime is limitted and staff productivity is maximised. Should IT Equipment fail, it can cause untold damage to the business, as employees struggle to interact with systems to ensure business as usual.
In addition, lifecycle management of distributed desktops is complex and unpredictable, and cost can escalate if not followed closely.
Our IT Support & Maintenance Service provides a comprehensive multi-vendor support package that will protect your investment.
Our Capability
We cover a full range of IT related equipment, including Desktops, Laptops, Printers, Data Centre Servers, Enterprise and Storage equipment. We can also provide maintenance of Network and other peripherals.
Our incident and problem management systems, best practice processes and technical skill sets offer cost-effective IT Support & Maintenance.
Key features of the service include rapid response regardless of location and quick resolution (wherever possible within a single visit) to minimise disruption and lost productivity.
We can provide solutions that range from standard offerings delivering the best cost benefits through to bespoke solutions to meet the needs of diverse businesses.
Full 24x7 Service & Support: We provide quick response time to get your IT systems up and running. It ensures emergencies are handled in a timely manner.
Cost Savings: When you hire an in-house network administrator, you should expect to pay the salary and additional costs. We will handle your IT infrastructure at a fraction of the cost.
Focus on Core Business: Focus on your business strategy and customer service, while we focus your IT services. Gavindocom's flexible outsourcing model delivers people, processes and systems which are fully scalable to support our clients business operation and growth.
Experience and Skill: When IT issues occur, we send a technician with spesific experience and skills related to the problems.
Remote Support Capability: We provide remote support for IT issues. Remote support can handle minor issues without visiting your business, thus saving you a lot of time and money.


Support & Maintenance Solutions Include:
Network Maintenance
Hardware Maintenance
Remote Network Administration
Application Support
Mail Server Setup
Contact Information
CV.Gavindo Sukses Makmur
Darmo Indah Sari BB-44
Surabaya 60186
East Java - Indonesia
Phone : +6231-854-3923 / +62878-5106-9006
Facimile : +6231-854-3923
Email : marketing@gavindo.com
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